Make a comment, compliment or complaint
We want to hear your views about our services, good or bad. What you tell us helps us improve services and plan for the future.
This service is for
Making a comment, compliment or complaint about the services we provide or pay for. You can do this for yourself or on behalf of someone else.
Eligibility
We cannot deal with complaints relating to the services below
- matters that are the subject of court or tribunal proceedings, as these will be dealt with as part of the legal process
- Parking enforcement: go to the parking enforcement hub
- Complaints about schools (but not admissions) and school staff: read the school complaints process.
What happens next
We will review what you’ve told us and decide the appropriate course of action.
If you ask for a response, we will do this within 20 working days once we have all the information needed to begin our investigation.
Make a comment, compliment or complaintAlternative ways to do this
If you’d prefer to speak to an advisor who can make a comment, compliment or complaint on your behalf, contact our customer service team
Otherwise you can write to: Complaints and Information Team, County Hall, West Bridgford, Nottingham, NG2 7QP.
