Accessibility is about making our online information available to as many people as possible, whatever their needs.

Our approach to accessibility

We aim for our website to meet the World Wide Web Consortium Accessibility Guidelines (version two) "Double-A" standard.

This is currently the recommended minimum standard for council websites.

Our site has been designed with this in mind and we ask all contributors to our website to use our Digital Design Manual in order to try to make content as accessible as possible.


We are aware that some areas of our website don't meet the standard of accessibility we aim for generally.

These are usually the applications accessed from our web pages and we are working with suppliers to try and improve the accessibility standard in these areas.

If you have difficulty accessing any area of our website please let us know.

Research, testing and improving our website

Our approach to creating and maintaining our website is to put customers at the heart of what we do and develop content and systems which meet their needs. 

This means we do research with real customers, with services and using available data before creating information and then test in a similar way as we build it and after it is in full use. 

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