Disproportionate Burden Assessment

Interactive tools and transactions via third-party systems

This assessment is currently under review and will be updated once that review has been completed.

Scope

Nottinghamshire County Council is committed to meeting the requirement to make websites accessible, as set out in the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 ("the accessibility regulations").

As of September 2018, accessibility legislation requires public sector organisations to make their websites and mobile applications accessible and publish an accessibility statement.

This document outlines the evidence behind a disproportionate burden assessment relating to third-party forms and online services.

Current accessibility testing

Our website has been tested by HeX Productions along with a number of internal tests using automated and manual testing methods.

Issue

Some of our interactive forms are difficult to navigate using a keyboard. For example, because some form controls are missing a ‘label’ tag.

Our forms are built and hosted through third-party software and are styled to match the Nottinghamshire County Council website.

Assessment of costs and benefits

The council is currently reviewing this disproportionate burden assessment to ensure it accurately reflects the current position of the third-party system and any remaining accessibility issues.

How much users with a disability would benefit from making things accessible?

We understand that resolving accessibility issues within this third-party system could significantly improve accessibility for people using assistive technologies and alternative ways of accessing online services.

The council is currently reviewing the accessibility issues identified through previous assessments to determine which issues remain present, what controls are available to resolve them and whether this disproportionate burden assessment remains valid.

Assessment status: Under review
Review started: 17 August 2026

Assessment last updated: 17 August 2026