Complaints and information requests

We want to hear your views about our services, good or bad. You can also use this page to exercise your right to access information held by the council. What you tell us helps us improve services and plan for the future.

Make a comment, compliment or complaint

Get support to make a complaint

Read our complaints process

School complaints

For complaints or concerns about a school, follow the school’s own procedure 

Parking enforcement

For parking tickets or enforcement issues, contact Parking Enforcement directly 

Highways

Report a problem with a road, pavement or streetlight to our Highways team

Make a Subject Access Request

 Request information we hold about you or someone else

Make a Freedom of Information request

Request information we hold about our services and decisions

View our Publication Scheme

Find information we already publish about our services and decisions

Alternative ways to do this

If you’d prefer to speak to an advisor, contact the Customer Service team who can help you submit a complaint or information request.

You can also write to: Complaints and Information Team, County Hall, West Bridgford, Nottingham, NG2 7QP