How to request a review

4. A child’s eligibility

The County Council assesses applications for travel assistance against the Home to School Transport Policy and free travel will be provided for eligible children in accordance with the policy.

The County Council will also consider the award of free travel to children not normally entitled to it where there are individual exceptional circumstances. These may be health related, a move of address at a certain stage in school life, behavioural issues, family matters etc.

The council's Transport Policy and Engagement will assess each case on its individual merits. Because each case is unique, the reason for the review should be explained as fully as possible to assist investigation. If the review request is on medical grounds parents will be required to provide medical evidence in the form of a doctor’s letter to support their application.

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