How to make Word documents accessible

Most people who read and interact with digital documents will do so online, so they must be digitally accessible. 

This guide is for anyone who writes or produces Word documents, or PDFs created from Word, for council websites and online communications.  

It can help make sure your document meets:

  • user needs across different devices like desktop and mobile
  • accessibility requirements so it can be used with different assistive technologies like screen readers or keyboard-only navigation
  • minimum standards if it will be converted to an accessible PDF (Portable Document Format)

To make sure you've covered everything, use our Word document checklist.

For questions about this guide, contact the communications team

Anyone who writes, creates or commissions content for our websites must make sure it's accessible. Learn what accessible content is.