Give feedback or make a complaint
Tell us about your experience of a council service. Your feedback helps us improve our services.
This service is for
Use this service to tell us about a service we provide or pay another organisation to provide.
You can do this for yourself or on behalf of someone else.
We cannot deal with complaints about:
- matters already being handled by a court or tribunal
- parking enforcement – visit the Parking Enforcement Hub to pay or appeal fines, or request enforcement
- schools and school staff – read the school complaints process
For these issues, use the appropriate service instead.
What will happen next
We will review the information you provide and make sure it is handled by the right team.
We aim to respond within 15 working days once we have all the information we need.
Give feedback or make a complaintAlternative ways to do this
If you cannot use the online form, you can contact our customer service team. An adviser can complete the form on your behalf.
Or write to:
Complaints and Information Team
County Hall
West Bridgford
Nottingham
NG2 7QP
