My daily routine

I usually log onto our electronic system very early in the morning, about 7:30am. I triage my emails and mark those which need attention urgently. I often start my day from home or from a variety of bases across the County depending on what appointments I have. I have two official work bases and use many of the other bases across the county where touch down desks are available to facilitate flexible working.

What sorts of issues do I have to deal with?

Supervising staff, strategic planning, and identifying and mapping need for all younger adults requiring support based accommodation. Dealing with conflicts and complaints. Attending Accommodation Panels, maintaining accurate data and being answerable to a number of efficiency projects. I attend project management meetings, reviews of whole services, and advise staff who carry out assessments and review support plans. I am also a Practice Assessor Mentor and Practice Educator. 

My Manager supports me through formal supervision and by being on hand for advice and guidance. I have a very positive relationship with him and higher managers within the organisation. My team also support me, and each other by sharing knowledge and being generally enthusiastic and caring about the work we do. We have very little administrative support.

What would you say to someone considering this type of social work?

The most satisfying aspect of my role is being involved in the strategic planning of the organisation, taking on the challenges of reduced resources whilst still achieving good outcomes, good practice and great staff. Having support to be autonomous and creative.

This career gives the opportunity to address inequalities, speak up for the most vulnerable people in our society. Also although shaped by politicians we retain our own professional identity and are able to challenge and shape outcomes for our service users and for our profession. I have developed as a person by helping other people to progress or change things in their lives.