Complaints and feedback

We want to hear your views about our services, good or bad. What you tell us helps improve services and plan for the future.

Make a comment, compliment or complaint

Get support to make a complaint

Read our complaints process

School complaints

For complaints or concerns about a school, follow the school’s own procedure 

Parking enforcement

For parking tickets or enforcement issues, contact Parking Enforcement directly 

Highways

Report a problem with a road, pavement or streetlight to our Highways team

Alternative ways to do this

If you would prefer to speak to an advisor, contact the Customer Service team. They can help you submit a complaint or leave feedback.