How to make video and audio accessible

Make video and audio content accessible so everyone, including people with disabilities, can access the same information online.

Use this guidance if you:

  • create, edit, publish or manage video or audio content
  • work with suppliers or partners to produce content

This applies to videos and audio used on our webpages and social media.

Accessible video and audio content:

  • includes captions and audio descriptions for people who are deaf, hard of hearing, or visually impaired
  • works with assistive technologies, such as screen readers
  • adapts to desktop, mobile and older or slower devices
  • improves clarity and usability for all users and is easier for AI and automated tools to process
  • helps meet legal and accessibility requirements

Getting started

Before creating video or audio:

For questions about this guide, contact the Communications and Marketing team

Everyone who creates or manages content must make it accessible.  Learn more about what accessible content is and why it matters.

Last reviewed: 7 January 2026