Contact us
Need help or have a question about a council service? Use the contact options below to get in touch with us.
Quick ways to get in touch
- Send an online enquiry - we'll reply within two working days
- Call us on 0300 500 8080 (standard call rate)
Talking with us directly
Our lines are open:
- Monday to Thursday: 8.30am to 5pm
- Friday: 8.30am to 4.30pm
Calls cost no more than a standard geographic charge and are included in discount packages and inclusive minutes schemes.
Alternative ways to do this
Language translator
If English is not your preferred language, you can ask us to use a translator with you while on the call.
Text relay service
If you have hearing or speech difficulties and prefer to communicate via text, read about contacting us using the Relay UK service.
Our text relay number is: 18001 0115 9774050
Sign relay service
If you are Deaf and use BSL, connect to SignVideo by clicking their logo below or download the SignVideo app.
