Adult Social Care Complaints Procedure


The Adult Social Care complaints procedure will consider a complaint from you or your representative if you receive or have received support or services or; are affected by, or likely to be affected by, the action, omission or decision of the County Council in respect of its social care functions in accordance with the Care Act 2014.

Document type


Date approved

May 2021

Responsible team

Complaints and Information Team

Contact details

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