Visit us
We are closely following Government and Public Health England guidance about COVID-19. In response to this, we ask that you use our online services where you can instead and only call the Customer Services Centre if your enquiry is urgent.
Customer Service Points
If you prefer to discuss things face to face, we have a number of Customer Service Points around the county where you can talk to an advisor.
Our Customer Service Points are able to offer support, help and advice on the following services:
- concessionary bus passes
- streetlight and pothole fault reporting
- blue car badge applications
- special access permits
- waste and recycling.
| Location | District | Opening times |
|---|---|---|
| Arnold | Gedling |
Monday to Thursday: 8.45am - 5.15pm |
| Beeston | Broxtowe |
Monday to Friday: 8.45am - 4.30pm |
| Bingham | Rushcliffe |
Monday to Friday: 9am - 5pm |
| Cotgrave | Rushcliffe |
Monday - Friday: 9am - 5pm |
| East Leake | Rushcliffe |
Tuesday: 9am - 12.30pm |
| Harworth/Bircotes | Bassetlaw |
Monday: 9am - 4pm |
| Hucknall | Ashfield |
Monday, Tuesday and Thursday: 8.30am - 5pm |
| Kirkby in Ashfield | Ashfield |
Monday, Tuesday and Thursday: 8.30am - 5pm |
| Mansfield | Mansfield |
Monday to Thursday: 8.30am - 5pm |
| Newark | Newark and Sherwood |
Monday to Thursday: 8.30am - 5.15pm |
| Ollerton | Newark and Sherwood |
Wednesday: 10am - 3pm |
| Retford | Bassetlaw |
Monday to Friday: 9am - 5pm |
| Sutton-in-Ashfield | Ashfield |
Monday, Tuesday and Thursday: 8.30am - 5pm |
| Tuxford | Bassetlaw |
Alternate Wednesdays: 9.30am - 11.30pm |
| West Bridgford | Rushcliffe |
Monday to Friday: 8.30am - 5pm |
| Worksop | Bassetlaw |
Monday to Friday: 9am to 5pm |
