Guidance for employees, the self-employed, employers, care providers, charities and businesses

The Government has announced a number of measures to support businesses, large and small, and their employees during the COVID-19 outbreak. 

Displaying a QR code

From Thursday 24 September, you are legally required to display an official QR code poster if you are a business or venue in of the following sectors:

  • hospitality
  • leisure and tourism
  • close contact services
  • places of worship
  • local authority

You must display a QR code so that customers and visitors can check in using the NHS COVID-19 app. 

Creating your poster

To create and display your QR code poster, you will need: 

  • the address details for each of your venues
  • your email address
  • an email address and contact phone number for each of your locations (for example, contact details of a store manager if that’s not you)

Start creating your code

Support available to businesses

Financial support for eligible businesses who were affected when they entered Tier 2, Tier 3 and national lockdown restrictions is now open across the county.

This second round of Government support is mainly aimed at non-essential sectors which had to close due to recent COVID-19 restrictions as well as those who directly supply these sectors.

Discretionary grants are also available.

These grants are being administrated at district or borough level. More details are available on the D2N2 Growth Hub.

You can find further details of support for businesses through the pandemic on the Government website. 

If you are an employee, the Government advises that you work from home unless it is impossible to do so. 

You can find out more about this from the Government's staying at home guidance

As an employee, there is also advice for: 

  • receiving sick pay due to COVID-19
  • furloughed workers
  • claiming benefits

View COVID-19 support for employees

What is the advice for parents who can’t work from home? What support is there for these parents if they are going to stay at home with their child?

If an individual is unable to work due to caring responsibilities arising from coronavirus, such as caring for children who are unable to go to school because they are required to self-isolate or who are shielding, they should speak to their employer about the policies they have in place. Some employers may have policies for individuals who are unable to work due to childcare; for example, employers may pay full pay for all or some of the period, allow an employee to take paid holiday for the time they’re off work, or offer emergency leave.

A parent of a Clinically Extremely Vulnerable (CEV) child who cannot work from home is eligible for Employment Support Allowance (ESA) under the ESA Coronavirus regulations – subject to satisfying the normal conditions of entitlement.

Those who need urgent support may be entitled to Universal Credit, depending on individual circumstances.

There are also employment protections in place to support individuals in these circumstances. Employees have the right to take time off work for dependents in need, although this is unpaid.  All employees have the legal right to request flexible working, provided they have worked for the same employer for at least 26 weeks. Employers can only reject a request where they have sound business reasons for doing so. Having flexible start and finish times may help parents to better balance work and childcare needs.

The Chancellor has unveiled measures to support those who are self-employed during the COVID-19 outbreak. 

This scheme will allow you to claim a taxable grant worth 80% of your trading profits up to a maximum of £2,500 per month for the next 3 months. This may be extended if needed.

You can apply if you’re a self-employed individual or a member of a partnership and you:

  • have submitted your Income Tax Self Assessment tax return for the tax year 2018-19
  • traded in the tax year 2019-20
  • are trading when you apply, or would be except for COVID-19
  • intend to continue to trade in the tax year 2020-21
  • have lost trading/partnership trading profits due to COVID-19

Your self-employed trading profits must also be less than £50,000 and more than half of your income come from self-employment. This is determined by at least one of the following conditions being true:

  • having trading profits/partnership trading profits in 2018-19 of less than £50,000 and these profits constitute more than half of your total taxable income
  • having average trading profits in 2016-17, 2017-18, and 2018-19 of less than £50,000 and these profits constitute more than half of your average taxable income in the same period

If you started trading between 2016-19, HMRC will only use those years for which you filed a Self-Assessment tax return.

Get help from the self-employment Income Support Scheme

Government funding is available for adult social care providers in Nottinghamshire. Please find more information about eligibility and how you can access this in the documents below.

The documents relate to the support that the Council and local health partners are providing to adult social care providers in Nottinghamshire, and are published on the website in line with national guidance:

These relate to the reporting on the use of the Infection Control Grant fund (phase 1):

The Chancellor has announced that charities across the UK will receive a £750 million package of support to ensure they can continue their vital work during the coronavirus outbreak: 

  • £750 million pot for frontline charities across the UK – including hospices and those supporting domestic abuse victims
  • £360 million direct from government departments and £370 million for smaller charities, including through a grant to the National Lottery Community Fund
  • government will match donations to the National Emergencies Trust as part of the BBC’s Big Night In fundraiser later this month – pledging a minimum of £20 million

Find out more about support for charities

To report concerns about a business which you believe is not following current Coronavirus guidance, please contact the Citizens Advice Consumer Service on 0808 223 1133.

There are currently several teams within Nottinghamshire advising businesses on their obligations and it will depend upon the type of business and the trader's location as to whether your concerns will be dealt with by Nottinghamshire County Council Trading Standards, a district council team or another partner agency. Following your call to the above number, your concerns will be forwarded to the appropriate team.

Nottinghamshire County Council wishes to enable young people for whom work permits have been issued to continue to work where it is safe to do so and especially where they are employed in a keyworker role such as newspaper delivery. Here is some guidance for those employing young people aged 13-16 years (inclusive) during the Coronavirus pandemic:

  • Ensure risk assessments are up to date, signed and dated by parent/guardian, along with having emergency contact details for the young person.
  • If any young person or their parent wishes to not continue with their work, then of course they should be released from their duties. Waiver normal leaver notice periods if people really want to give up.
  • Issue notices to parents to reassure them and respond promptly to any concerns or objections. Pass on web links to Government and PHE information pages.

Businesses should ensure the young person is able to keep to the rules regarding social distancing when at work. This advice applies to both inside the business and in the external public areas. If this is not possible then the young person should be released from their role until social distancing rules are relaxed.

Young people should be reminded to wash their hands for 20 seconds and more frequently than normal.

Provide tissues and hand sanitiser in the shop/business for the young people to use before during and after their shift.

If the young person presents at work with Covid-19 symptoms you must send them home and inform the parents straight away.

If the young person needs to self-isolate they should not be in work.

In the case of newspaper deliveries:

Ensure the young workers do not come into contact with the householders in their course of their work, being able to drop newspapers on door steps and through letter boxes. They should not be knocking on doors or obtaining signatures

Make arrangements for gloves and masks where required. The World Health Organisation has confirmed that the likelihood of an infected person contaminating commercial goods is low, and therefore the risk of contracting Covid-19 through receipt of a printed paper is infinitely small: www.inma.org/blogs/earl/post.cfm/zero-incidents-of-covid-19-transmission-from-print-surfaces

Young people should be delivering the round alone or with a member of the same household.

Consider options to deliver at a time that suits the worker if they feel more comfortable delivering when it is likely that there are fewer people about (though most deliver in the morning anyway) ensuring this still meets employment bylaws.

For further help and support please contact the Child Employment, Entertainment and Chaperone Team on cee.service@nottscc.gov.uk / 0115 8546082 michelle.clement-evans@nottscc.gov.uk / 0115 8546070 or cassandra.marriott@nottscc.gov.uk / 0115 8546040.

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