Request information about you or someone else

Under the UK GDPR and Data Protection Act 2018, you have the right to access the personal information we hold about you. You can request this information by making a Subject Access Request (SAR).

This service is for

You can request a copy of your own personal information.

You may also request information about someone else if one of the following applies: 

  • You have their consent

  • You hold a registered Lasting Power of Attorney that allows you to act on their behalf

  • You have parental responsibility for a child under 18

  • You have a legal authority to act for a person or their estate if they have passed away. 

Eligibility

We do not hold personal information relating to:

You will need

You will be prompted to upload files or photos of documents to the online request, which prove your right to access the information. 

If you cannot upload the documents, you can still submit your request and send copies of the documents to us separately later. 

We will not action a request until we have received all required evidence that you have a right to access the information. 

What will happen next

Once we have confirmed your right to access the information we will respond to your request within the statutory timescale of one calendar month. In complex cases this can be extended by a further two months, but we will let you know if we need to do this. 

It is a criminal offence under the Data Protection Act 2018 to knowingly or recklessly obtain, or attempt to obtain, personal information you are not legally entitled to. The Council may refer such cases for investigation or prosecution.

Submit an information request

Alternative ways to do this

If you would prefer to speak to someone you can contact the customer service team