Family Hub Networks in Nottinghamshire - Information for Professionals

Welcome to the Family Hub Networks in Nottinghamshire page. This has been specifically designed for professionals to understand what Family Hubs are, how the Family Hub Network is being progressed in Nottinghamshire, and useful information for how to be involved, including frequently asked questions.

What are Family Hubs?

The Nottinghamshire Family Hub Network aims to have joined up, efficient local services which are able to provide the right support at the right time, in the right place. Family Hubs aim to make a positive difference to children, young people and their families.


Who are Family Hubs For?

Family hubs offer support from pregnancy, through the child’s early years, later childhood and into young adulthood, up to the age of 19 (or up to 25 for young people with Special Educational Needs and Disabilities).

A key aim of Family Hub Networks are to provide a ‘front door’ to families, offering a ‘one-stop shop’ of family support services across their social care, education, mental health and physical health needs, with a comprehensive Start for Life offer for parents and babies at its core, with the underpinning view that families should only need to tell their story once.

Each family hub will be unique and bespoke to the local community it serves and aims to make a positive difference to parents, carers and their children by providing a mix of physical and virtual spaces, as well as outreach, where families should easily access non-judgmental support for the challenges they may be facing. The types of support provided will include universal and targeted services.

People voicing concerns and apprehension about seeking support

What are the proposals for Family Hubs in Nottinghamshire?

The creation of Family Hubs is currently a national priority and the Design Site phase of the roll out is being supported by the National Centre for Family Hubs in set locations across the country.

Family Hubs feature within Nottinghamshire County Council’s 10-year plan and Early Help Strategy.

Our first Family Hub Network Pilot Sites is it Retford, Bassetlaw, to test out the family hub approach which centres on the 3 key principles of Family Hubs which are to ensure families experience family related support that is:

  • More accessible
  • Better connected
  • Relationship-centred.

Each Family Hub Network will have a main site open Monday to Friday (with some weekend opening), and a number of ‘spokes’ which will include other services such as Libraries, Children’s Centre Services, Young People’s Centres, Healthy Family Teams, Integrated Children’s Disability Service, Midwives, the Family Service, Schools, District Councils as well as websites, online resources and virtual support groups and lots more.


What do family hubs provide?

Family Hubs can support all families, particularly during the first 1,001 days, but they are designed to be particularly accessible to families from lower socio-economic groups, families who have special education needs or a disability, and those from minoritised and seldom heard groups who are experiencing exclusion.

Family hubs use a whole family approach to provide an access point to family support services that is integrated across health (physical and mental health) and social care as well as voluntary and community organisations and education settings and when fully integrated, could include the following support and a lot more depending on which agencies are working through the Family Hub Network:

  • Information, advice, and guidance on a wide range of issues
  • Antenatal and postnatal care
  • Support groups for new parents
  • 1-2-1 support
  • Evidence based parenting programmes
  • Health interventions e.g. healthy lifestyles, contraception, substance use
  • Money management
  • Healthy relationship programmes
  • Youth training and employment
  • Volunteering opportunities
  • Peer support
  • Youth services and activities
  • SEND services for 0 to 25 year olds
  • Housing advice and support
  • Welfare rights
  • Reducing parental conflict interventions

Family Hub Networks will help us deliver our Early Help Strategy and Best Start Strategy.

The Virtual Family Hub As part of the development of the Family Hub, a virtual offer will be available to support partners, children and families to access information, advice and guidance. The virtual family hub will feature on the Notts Help Yourself website and have it’s own dedicated section for each design site. We are currently developing the virtual hub for Retford.

How can we become part of the Family Hub Network?

We are keen to work in partnership with local organisations, groups and services that have a family focus. If you would like further information, to arrange a meeting or to hear more about becoming involved in local events/ meetings to shape Family Hubs in Retford which is the first site being developed, contact Tammy Spencer at

Co-production is central to the Family Hub approach, so we welcome your input and engagement.

What does local data tell us?

We have reviewed local data to help us shape where Family Hub Networks should be located and the types of services we should provide to help meet local needs.


 Frequently asked questions

There is no additional funding allocated to Family Hubs, the approach encourages family related services and support provision to work together under the principles that greater accessibility, connection and relationships between families and local services, will ensure children, young people and families can be supported earlier, reducing the need for more specialist intervention.

The government made a manifesto commitment in 2019 to champion family hubs to make effective, integrated early help easily accessible to families. The Family Hub Network model is being evaluated through the National Centre of Family Hubs which was established to research and develop best practice around the integration of services for families, including family hubs, and how best to support vulnerable children. Currently the Children’s Centre

Service supports children and families from conception to 5, and Family Hub Networks extend provision to the age of 19 (up to 25 for young people with Special Educational Needs and Disabilities). If through the research of the piloting of Family Hub Networks proves greater outcomes for children and families, it is likely that all the Childrens Centre Service would become part of the Family Hub Network model, however they are being introduced currently as a pilot with the view of gradually extending to more buildings and areas over the next few years.

The term ‘spokes’ is used to describe the range of services, partnerships, groups and buildings that make up a Family Hub Network. The Family Hub Network model is less about delivering support solely from a physical building, but joining existing provision together based around the needs of children and families. Using a ‘hub and spoke’ model, means that families can better access support because more services (whether they be physical buildings, virtual, home service, community based) will be part of the Family Hub Network for that area helping to create a universal front door for families.

Want to get involved?

If you live in or near Retford, there are many opportunities to shape the development of the Retford design site. Find out how you can get involved.

For more information · Email us at

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