Dealing with grief during the Coronavirus pandemic

The Grief Line has been set up to respond to the emotional needs of the bereaved - and the frontline workers supporting the dying and bereaved - during the Coronavirus pandemic.

The hospice is already in place to support the dying and bereaved across the city and county, and have increased the support they already offer at this time, for as long as it is needed.

The Grief Line acts as an advisor, putting the caller in touch with the most appropriate agency across the county/city who can offer emotional support, legal advice, benefits advice and practical help.

The aim is not to deliver all of these services, but to provide support in the midst of grief, to find the best service(s) available and follow up to ensure support has been put in place.

We know that at these times people often need someone to support them to make these calls and, if isolated, may not have people around them to help. Therefore, the Grief Line is not just about signposting to an organisation, but ensuring those in need receive the correct support.

The Grief Line is open from 7am to 10pm seven days a week. Voicemails left after 10pm will be responded to at 7am the following day.

The number is 0800 111 44451 and the email address is


Residents requiring support may also wish to contact Cruse Bereavement Care.

They have a lot of resources and information about grieving during these times, as well as both national and local phone line

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