Residents' parking schemes

A Residents Parking Scheme is a form of controlled parking on a street or area in order to help residents park their vehicles. They are provided in areas where vehicles not belonging to residents are making this difficult.

In order to apply for a full residents' permit please email and provide us with the following details;

  • your name, address and daytime telephone number
  • address where the permit is required
  • moving date (if applicable)
  • full names of all residents requiring a permit and their vehicle details (make and registration number)

Each adult resident is entitled to one permit for their vehicle.

We will call you when the permits are created to take payment and activate the permits. Call backs are usually within 24 hours of receipt of the email except at weekends. You will be charged £40 for each permit issued. Free permits are available to permit holders who are 75 years of age or older or are also a Blue Badge holder.

Please note that until you have a valid permit, you are likely to receive a Penalty Charge Notice on your vehicle if you park within a residents parking zone.

Permits are valid for one year and you are responsible for renewing your permit when it is due to expire.

A reminder letter will be sent around 3 weeks before the permit expires with details of how to renew your permit. If for any reason you have not received this letter, please contact us on 0115 8040314.

Renew a residents' parking permit

This service is for

Residents who have received a residents' parking permit renewal letter and are renewing their permit online.

You will need

  • a current and valid permit
  • a renewal letter from the Council which contains your unique web-code.
  • a current and valid credit or debit card to make payment.

There will be a charge of £40 per permit.

Free permits are available to vehicle-owning residents who are either Blue Badge holders or are aged 75 or over. Where applicable, a free visitor’s permit can also be issued to each household with a resident aged 75 or over or who holds a valid Blue Badge.

What will happen next

Once we have received your completed form and checked your details, we will aim to send a replacement permit within five working days. Please allow enough time for the replacement permit to arrive.

In the meantime, please be aware that if you park within the residents parking zone without a valid permit, you are likely to receive Penalty Charge Notices on your vehicle.

Renew a parking permit

Alternative ways to do this

You can also download a parking permit renewal form [Word] and return it by post.

Please return completed forms to:

Central Processing Unit 
PO Box 10282 
NG17 0DX

Please mark the envelope "Permit Application" and allow up to 7 working days for applications to be processed.

If you change your vehicle and need to update your vehicle registration on your resident’s permit please email

Please include the following information;

  • Permit number
  • Name  of permit holder
  • New vehicle make and registration

Hours of operation

The hours of operation vary according to each zone. Generally, schemes operate during the working day from Monday to Saturday. The times of operation are shown on the signs for drivers entering the residents parking scheme area 

During this period most spaces are reserved for resident permit holders and sometimes, visitor permit holders. Occasionally, limited waiting spaces are available to visit local businesses. 

Permit holders

The permit allows you to park in any parking spaces which are reserved for permit holders.  

Not all residents who live within a controlled zone are eligible for a permit. 

A permit does not guarantee that a parking space will always be available for you or that you can park directly outside your house.  You are not allocated a particular space. 

It is your duty to ensure: 

  • your permit is valid for the scheme area in which you are parking 
  • your permit has not expired 
  • the registration number on your permit is correct 
  • your permit is used in accordance with the conditions of issue 
  • the permit is clearly displayed within the windscreen of the vehicle. 

A permit may be withdrawn or invalidated if: 

  • it is found that a permit is not being used in accordance with these guidelines 
  • it is found that a person is no longer eligible to hold a permit 
  • the permit is altered or defaced in any way or passed to unauthorised users. 

Warning: Any person knowingly making a false statement to fraudulently obtain a permit is liable to a fine not exceeding £2,500 (section 115/2 Road Traffic Act 1984).


Depending on the type of scheme, visitor permits may be issued. A visitor must display a visitor permit whilst parking within the controlled zone.  

If you are visiting an area and do not have a permit you can only park where there are unrestricted spaces.  If you park in a controlled zone without displaying a visitor permit you may receive a parking fine (Penalty Charge Notice). 

Blue badge holders

You cannot park in resident permit holders' spaces unless you also have a valid permit for the area. 

However, if you have a disabled persons blue badge you can park in time limited spaces for as long as you wish. 

You may also park for up to three hours on single or double yellow lines, where it is safe to do so and will not cause an obstruction. 

You must show both your blue badge and time clock in accordance with the rules of the blue badge scheme. 

We receive many requests for residents parking schemes, and we consider these against several criteria before responding. It would be helpful if you could include the full details of the parking problems you are having. 

Residents parking schemes only work where the problem is caused by non-residents parking in the street; if the problem is caused by residents' vehicles, a controlled zone will not improve the situation. 

How to make a request

To request that your street is considered for a residents parking scheme you need to make a request using our highways request form.

Make a new highways request

Alternative ways to do this

Alternatively, you can contact us by post: 

Highways Office 
VIA East Midlands Ltd 
Bilsthorpe Depot 
Bilsthorpe Business Park 
NG22 8ST 

If your enquiry hasn’t been answered in the sections above, you can contact the Central Processing Unit: 0115 804 0314 

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