Request personal information

Under the General Data Protection Regulation (GDPR) and Data Protection Act (2018) you have the right to know what information the Council holds about you. Requesting this information is commonly referred to as making a 'subject access request'. 

Make a request 

You can make a request in writing or verbally. We will also need proof of your identity.

In writing

To assist you, you may use our subject access request form:

You can also email:

Alternatively you can write to:

Complaints and Information Team
Nottinghamshire County Council
County Hall 
West Bridgford 
Nottingham
NG2 7QP 

Verbally

If you would prefer to make your request verbally, please telephone us on 0115 9772788.

What happens next?

We will acknowledge your request and may ask you to provide details of specific information you require together with relevant dates. We will also provide you with details we need to prove your identity.

Once you have confirmed who you are and provided proof of your identity we will respond to your request within the statutory timescale of one month. In complex cases this can be extended by a further two months. If this is the case, we will write to you explaining the reasons why.

Cost

We may charge you a fee for providing the information you request. If there is any cost involved, we will tell you about the fees involved before providing any information so you can choose whether to proceed or not.

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