Request information about you or someone else

Under the UK GDPR and Data Protection Act 2018, you have the right to access the personal information we hold about you. You can request this information by making a Subject Access Request (SAR).

This service is for

You can request a copy of your own personal information.

You may also request information about someone else if one of the following applies:

  • You have their consent
  • You hold a registered Lasting Power of Attorney that allows you to act on their behalf
  • You have parental responsibility for a child under 18
  • You have a legal authority to act for a person or their estate if they have passed away.

It is a criminal offence under the Data Protection Act 2018 to knowingly or recklessly obtain, or attempt to obtain, personal information you are not legally entitled to. The Council may refer such cases for investigation or prosecution.

Eligibility

We do not hold personal information relating to:

You will need

You will need to prove your right to access the information.

You can upload the documents to your request, or send them to us later. 

We will not action a request until we have received all required evidence.

What will happen next

Once we have confirmed your right to access the information we will respond to your request:

  • Standard requests: within one calendar month
  • Complex requests: up to three calendar months (we will let you know if your request is complex)
Submit an information request

Alternative ways to do this

If you would prefer to speak to someone you can contact the customer service team.