Return your unused Direct Payment money

Have you recently been asked to return unused Direct Payment money to us?

You can now return unused Direct Payment money to us using an easy but secure online payment form. 

You will need

  • the debit card which is linked to the Direct Payment bank account
  • the letter from Direct Payments Team requesting the return of unused Direct Payment money.

All you need to do is complete the relevant boxes and confirm how much you are returning. 

You will also need to quote the reference number that you have been given in a letter sent from the Direct Payment Team.

Start now

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