Nottinghamshire Household Support Fund (HSF) Phase 5

The Household Support Fund is now open for Professional Referrals, Pensioner households and Free School Meal eligible household applications. If you are a Pensioner household or a Free School Meal eligible household and have received a letter from us please APPLY HERE. We aim to process applications within 10 working days.
If you are in receipt of benefits related Free School Meals or Pension Credit, then we will be contacting you and inviting you to apply. Letters will be posted throughout June.

If you are not in receipt of the above but feel you are still eligible then please contact a professional that you are working with (Housing Officer/Social Worker etc) or your local District or Borough Council and they will be able to determine your eligibility to the fund, if you are eligible then they can make a referral for you.


The fifth round of the Household Support Fund is worth £5.6 million in total, and has been provided by the UK Government to cover a six-month period (April 2024 to September 2024) and will once again be administered by Nottinghamshire County Council in partnership with local district and borough councils. 

The support payments, worth around £110 per household (based on number of eligible household occupants), will continue to support Pensioner households and households with children entitled to Free School Meals as well as other households and individuals struggling with rising costs. 

Households in receipt of Pensioner Credits or benefits related Free School Meals, or with early years children in receipt of an equivalent benefit, will once again be contacted directly by the County Council with details of how to apply for a support payment. Letters will be sent to those eligible households throughout June and July. If you believe you are eligible but have not received your letter by the end of July, then please contact the Household Support Fund team at HouseholdSupportFund@nottscc.gov.uk

If a household applied during the previous phase and gave permission to keep their details then they will not need to apply again, as the payment will be issued automatically to them in the same format that was requested before. 

Any household that was referred in by a professional in the previous phase of the fund will need to be referred in again as no automatic payments will be made for referrals. 

Any household that is not in receipt of Pension Credits or Free School Meals, but is in need of support, can contact their local district or borough council and ask to be referred into the Household Support Fund. 

It is also important to be clear that this support is a one-off payment for the six-month period and is not linked to school holidays, therefore it should not be expected to arrive during any school holiday.  

To see other support that may be available to you, please visit the Government's Cost of Living Hub

We have used data gathered from DWP and the School Census to enable us to contact all residents who are eligible for benefits related FSM/Pension Credit by letter.

 

Letters will be sent over the months of June and July, if you are in receipt of FSM or Pension Credits and have not received your letter by July, then please contact the Household Support Fund Team at HouseholdSupportFund@nottscc.gov.uk

Letters will be sent over the months of June and July, if you are in receipt of FSM or Pension Credits and have not received your letter by July, then please contact the Household Support Fund Team at HouseholdSupportFund@nottscc.gov.uk  

Households that are eligible include those

  • in receipt of benefits related free school meals or early years equivalent
  • that are in receipt of Pension Credits
  • that have been assessed by a professional and are in need of support

The fund comes to a close on the 30 of September, however applications will be closed before this to allow time for payments to be processed. The specific application deadline may change as we approach the end of the phase depending on how quickly the fund is spent.

 

 

Please allow up to ten working days for the team to get back to you, as this is the standard time to investigate and provide an outcome.   

If ten working days have already passed then we can look into this further for you, however we will require all your details to do so, including your email address, home address and phone number. 

If you are in receipt of Free School Meals or Pension Credits and received a bank transfer in Phase Four, and you gave us permission to retain your details, then we will be issuing a payment to the same bank account as before. You will not need to apply. Please contact Householdsupportfund@nottscc.gov.uk if you need to change your bank account details or have any further queries. Please provide all your details when doing so, including your full name and address.  

Automatic payments will not be made to those who received a bank transfer through a professional referral into the Household Support Fund.

Any household that was referred in during the previous phase of the fund will need to be referred in again.

Unfortunately, once the voucher has been activated, or posted to you, we cannot change the supermarket, and it must be redeemed at the supermarket originally selected. 

Unfortunately, we cannot reissue vouchers after they have expired or have not been activated in the time window.  

Please allow ten working days after applying to receive your payment. If you need to query a payment, you can provide us with your bank details, name, address and email address, we can look into it and respond within ten working days. 

For this phase of the fund, we are not issuing support payments that are aligned with any school holidays. Payments will be provided as a single, one-off payment for the entire period.  

We contacted those who we found to be eligible throughout the phase, on numerous occasions, if you have not been contacted, unfortunately you were not eligible. We are not able to backdate any payments from any previous phases of the fund, as each fund is classed as a separate fund and previous phases are now closed. 

Further Support 

If you need further help or support, find out more about accessing benefits and other government support that you may be eligible for.

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