Cost of living support

We understand for many this is a challenging time. Find support, information, advice and guidance to help you and your family, friends and communities using the menu tabs below.

Help for Households

Help for Households is a website set up by the government offering details of what support you could be eligible for e.g. support with income, childcare costs and finding work.

Select a drop down box for more information, advice or support on:

Community Friendly Nottinghamshire are working with local district and borough councils to deliver cost of living events across the county. Residents can access help and support from a range of council services and local organisations at these events.

Upcoming events:

  • Thursday 29 June 1:30pm to 3:30pm Eastwood Library, Wellington Place, Nottinghamshire, NG16 3GB
  • Tuesday 4 July 2023 11:00am to 2:00pm at Carnarvon Close (located on communal grass area), Bingham, Nottingham, NG13 8RR

Free to attend. No booking required, just drop in.

Cost of living booklet

Our booklet provides contact numbers for advice and schemes to help with bills. 

Savings for those with combi-boilers

Did you know changing one setting on a combi boiler could help you save up to around £250 on heating bills a year?

Watch the video below to find out how:

If you need a helping hand to make this adjustment or have a vulnerable family member or friend who might benefit, we have partnered up with Nottingham Energy Partnership to help those most in need.

To get a free home visit from an expert who will also share other tips on keeping warm in the home contact 

The Nottinghamshire Household Support Fund (HSF) Phase 3

The Government has extended the Household Support Fund (HSF) to March 2023. For this phase, a one-off Winter Support payment worth on average around £100 for each eligible household to use towards energy and food bills.

Warm Home Discount Scheme

The Government Warm Home Discount Scheme offers money off your electricity bill till March 2023.

Severn Trent Water Big Difference Scheme

Severn Trent's Water Big Difference Scheme helps reduce the amount you pay for your bill. The scheme is based on household income eligibility criteria. 

British Gas Energy Trust

British Gas have hardship funds for existing and non-customers to help with gas and electric debt.

Discretionary Housing Payment (DHP)

If you are claiming Housing Benefit a discretionary Housing Payment (DHP) can be applied.

Shelter

If you are behind on rent, the charity Shelter may be able to help.

Fuel direct scheme

If you’re struggling to pay for your energy and you’re on certain benefits, you may be able pay directly from your benefit payments instead. This arrangement is called Fuel Direct. Contact your local Job Centre for more details.

If you are looking for energy grants, Charis may be able to help find grants for certain energy suppliers.

Prepayment meter credit

If you use a prepayment meter for electricity or gas ask your supplier for temporary credit, or contact your local council for a fuel voucher. 

Help with your TV Licence

The Simple Payment Plan was created for those in financial difficulty.

Qualifying customers can choose from either a fortnightly or monthly payment plan that spreads the cost of a TV Licence over 12 months, this means you make smaller payments more frequently, helping you to better manage your finances.

TV Licensing accepts referrals to the Simple Payment Plan from not-for-profit organisations such as charities or your local authority money advice department. It cannot accept referrals from commercial organisations.

There are other TV licence concessions, which you might be eligible for depending on your circumstance.

There are concessions available for:

Childcare costs support information

Our booklet provides information on where to get advice on support for childcare costs. 

Childcare costs

There is a range of support available to help with childcare costs, subject to eligibility.

Money support and help with benefits

Our booklets provide information on where to get advice for money support and help with benefits. 

Claim benefits 

You may be entitled to government benefits and financial support.

Worried about money?

Access free and impartial advice for managing your money in uncertain times through Money Helper's Help with the cost of living. This scheme is backed by the government.

Online debt advice services

Online services are secure and you can get immediate, personalised help. Some services are available 24 hours a day.

Further support

Food help

Our booklet provides information on where to get advice for help with food. 

Food banks 

Find a local food bank in your area.

Healthy Start

Get help to buy food and milk through the Health Start scheme. 

Free school meals 

The Holiday Activities and Food programme (HAF)

HAF supports children that receive benefits-related free school meals during school holidays providing activities and food. 

If you need urgent mental health support, call the Nottinghamshire Mental Health Crisis Line on 0808 196 3779 (24/7).

Mental health and wellbeing support

This booklet gives you information and advice on support for mental health and wellbeing.

There are a range of mental wellbeing services and support available locally in Nottinghamshire for both adults and children.

The Mental Health Breathing Space (MHBS)

Scheme run by the Money and Pensions Service (MaPS) to provide support to individuals who are indebt and receiving mental health crisis treatment. Guidance on mental health crisis breathing space [PDF]

Parent line

Emotional support, information, advice, and guidance on any aspect of parenting and family life. Call 0808 800 2222.

Family Action

Family Action transforms lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation across the country. Family Action, Building stronger families

Relationship support

During times of financial pressure, it’s easy for relationships to be put under stress.

If you’re a parent – whether living with your partner or separated, take a look at our online support through Nottshelpyourself called Relationships Really Matter.

If you’re not a parent – take a look at Relate.

Disagreements and arguments are normal parts of relationships. They are different from domestic abuse. If you’re worried about domestic abuse, see Domestic abuse and sexual violence support

Where to go for help 

Our booklet provides advice on where to go for support from local councils and groups. 

Find out about community hubs, warm spaces and more in your local area:

Support for veterans

Royal British Legion Cost of Living Grants

Open to those eligible for our support struggling to pay for items and services they need. Cost of Living Grants

Blue Light Together

The place for UK emergency services staff, volunteers, retirees and friends and family to find information, ideas and support to help look after your mental health. Blue Light Together

Other support

Prefer to have a printed copy of the main information included on this webpage?  

These four A4-size pages can be printed off double-sided to fold into your own cost-of-living booklet.

Our cost of living booklet is available at libraries and children's centres and will be available at cost of living events.

You may prefer to print off an individual section:

Help for Community groups

Local Communities Fund - apply from 14 April to 4 June 2023

Two sets of Cost-of-living grants of up to £5,000 are available for voluntary and  community groups across Nottinghamshire.

Councillors’ divisional fund

Every County Councillor has £5,000 to spend on projects, people and organisations in their local area.

Further support for community groups

Access advice on finding funding pots, DBS checks, development and more

Receive our community support email bulletins

Get regular email updates about information on grants and support for local community and voluntary organisations.

Sign up to our community support e-bulletins

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