How to request a review

If you have received a letter informing you that your child has not been awarded free home to school travel and you disagree with the assessment made, you can exercise your right to a review by completing and returning the school travel review form. This page provides further guidance which you should read before submitting a request for a review.

There are four principal grounds for a review, they are the statutory walking distance, safety of the route, travel arrangements offered and a child’s eligibility.

2. Safety of the route

Local Authorities are obliged to provide free travel for a child if the walking route between their home and school is "unavailable" due to highway conditions. This is assessed against a national set of factors. The law makes it clear that such assessments should assume that the child is accompanied, as necessary, by a responsible adult.

If you consider that the route is not available you are entitled to a review. The route, and any alternative routes, will then be assessed. The assessment will always bear in mind that a responsible adult can be expected to accompany the child. Please note that even if the shortest route is assessed as not available, there may still be alternatives which are, and remain under the distance limit. Again, we will inform you of the route we consider to be available if this is the result of an assessment.

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