How to request a review

If you have received a letter informing you that your child has not been awarded free home to school travel and you disagree with the assessment made, you can exercise your right to a review by completing and returning the school travel review form. This page provides further guidance which you should read before submitting a request for a review.

There are four principal grounds for a review, they are the statutory walking distance, safety of the route, travel arrangements offered and a child’s eligibility.

What happens when I request a review?

All appeals should be requested using a school travel review form TA2.

Your request will be assessed by the Transport Policy and Engagement Assistant in Transport Services. The review will be assessed as quickly as possible but some cases may require detailed investigation which could take longer to complete.

The decision will be sent in writing, to your home address.

If it is decided that your child should receive transport assistance, this will be backdated to the start of the academic year in which the application was made or to the date of receipt of the appeal, whichever is later.

If your review is not successful you can request that the case is further reviewed by the Transport Review Panel.

There is no further right of appeal within Nottinghamshire County Council against this decision.

If you are not happy with the way in which the review has been conducted, you may complain to the Local Government Ombudsman (LGO). It should be noted that the LGO cannot change the final decision, but can investigate any perceived maladministration within the review process.

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