Please call tel: 0300 500 80 80 to pay over the telephone. Please have your invoice and credit or debit card to hand when you contact us. See opening hours.
Power of Attorney or Deputyship
If you have Power of Attorney or Deputyship for the cardholder this must be verified by us prior to being able to take your payment. If there is no record in our system we will request a copy of your Power of Attorney document or Deputyship Order. This can be sent to e-mail: firstname.lastname@example.org. Once this is recorded, we will contact you to take your payment so please ensure you provide your contact telephone number(s) in your e-mail. Future payments can be accepted as normal.
If you are not the cardholder (and Power of Attorney or Deputyship has not been verified) and the cardholder is not present to give their permission for their card to be used, we will not be able to accept your payment.