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Customer Service Points

If you prefer to discuss things face to face, we have a number of Customer Service Points around the county where you can talk to an advisor.

Our Customer Service Points are able to offer support, help and advice on the following services:

  • concessionary bus passes
  • streetlight and pothole fault reporting
  • blue car badge applications
  • special access permits
  • waste and recycling. 
Location District Opening times
Arnold

Gedling 

Monday to Thursday: 8.45am - 5.15pm
Friday: 8.45am - 4.45pm

Beeston

Broxtowe 

Monday to Friday: 8.45am - 4.30pm

Bingham

Rushcliffe 

Monday to Friday: 9am - 5pm
Except Wednesday: 9am - 1pm

Cotgrave

Rushcliffe 

Wednesday: 9am - 1pm 

East Leake

Rushcliffe 

Tuesday: 9am - 12.30pm 

Harworth/Bircotes

Bassetlaw 

Monday: 9am - 4pm
Wednesday and Friday: 9am - 1pm 

Hucknall

Ashfield

Monday, Tuesday and Thursday: 8.30am - 5pm
Wednesday: 8.30am - 4pm
Friday: 8.30am - 4.30pm

Keyworth

Rushcliffe 

Friday: 9am - 1pm 

Kirkby in Ashfield

Ashfield

Monday, Tuesday and Thursday: 8.30am - 5pm 
Wednesday: 8.30am - 4pm 
Friday: 8.30am - 4.30pm

Mansfield

Mansfield 

Monday to Thursday: 8.30am - 5pm
Friday: 8.30am - 4.30pm 

Newark

Newark and Sherwood 

Monday to Thursday: 8.30am - 5.15pm
Friday: 8.30am - 4.45pm 

Ollerton

Newark and Sherwood 

Wednesday: 10am - 3pm 

Retford

Bassetlaw 

Monday to Friday: 9am - 5pm 

Sutton-in-Ashfield

Ashfield 

Monday, Tuesday and Thursday: 8.30am - 5pm
Wednesday: 8.30am - 4pm
Friday: 8.30am - 4.30pm

Tuxford

Bassetlaw 

Alternate Wednesdays: 9.30am - 11.30pm 

West Bridgford

Rushcliffe 

Monday to Friday: 8.30am - 5pm
First Saturday in the month: 9am - 1pm

Worksop

Bassetlaw 

Monday to Friday: 8.40am - 5pm 

Contact the Council

Find and talk with us online or contact us directly by online form, email, telephone, post or in person at one of our offices.

Facebook.com/Nottinghamshire Twitter.com/NottsCC Use our online form Visit us in person Call us on 0300 500 80 80