Emergency contacts

For emergency out of office hours please use the telephone numbers below:

Social care emergencies

Between 5.30pm - 8am Monday to Thursdays, 4.30pm Friday to 8.30am Monday, or Bank Holidays please phone our Emergency Duty Team on 0300 456 4546.

If a person is in immediate danger call 999.

Emergencies could include:

  • you suspect a child is being abused
  • you suspect a vulnerable adult is being abused
  • you come across someone who seems to be having a mental health crisis
  • your home care worker has not arrived and you need help to get into bed. 

Highways emergencies

Between 8pm - 8am Monday to Friday, weekends and Bank Holidays please phone FirstCall on 01253 502776.

Emergencies could include:

  • streetlight with exposed wires
  • tree fallen in the road.

Registration service emergencies

Only in the following emergency situations, a registrar can be contacted between 8pm - 8am Monday to Friday, weekends and Bank Holidays on 0115 977 3674.

  • To arrange a marriage or civil partnership ceremony where one of the couple is terminally ill and their health has very suddenly deteriorated
  • To issue legal documentation, where possible, for a burial to take place within 24 hours of death.

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