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Nottinghamshire County Council - Proud of our past, ambitious for our future

Multi-Agency Safeguarding Hub (MASH)

Concerned about the safety of a child or vulnerable adult?

If you are a member of the public and concerned about the safety of:

Professionals with a safeguarding concern

The MASH is the single point of contact for all professionals to report safeguarding concerns.

Opening hours:

  • Monday to Thursday - 8.30am to 5.00pm
  • Friday - 8.30am to 4.30pm

In an emergency outside of these hours, contact the Emergency Duty Team (EDT) on 0300 456 4546.

Threshold guidance

Useful documents

More about the MASH

The MASH is the county’s first point of contact for new safeguarding concerns and has significantly improved the sharing of information between agencies, helping to protect the most vulnerable children and adults from harm, neglect and abuse. 

The MASH in Nottinghamshire is one of only a handful of MASHs nationally that handles concerns about both children and vulnerable adults, taking a holistic, family approach. Over 60 staff from the Police, Health, Probation Trust, Schools, Children's Social Care and Adult Safeguarding are working together in the MASH office. 

The MASH receives safeguarding concerns from professionals such as teachers and doctors as well as members of the public and family members. For those concerns that meet the threshold for Social Care involvement, representatives from the different agencies in the MASH and outside will collate information from their respective sources to build up a holistic picture of the circumstances of the case and the associated risks to the child or adult. As a result, better decisions will be made about what action to take and support will be targeted on the most urgent cases. Feedback will also be given to professionals reporting concerns. Better co-ordination between agencies will lead to an improved service for children and families

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