Nottinghamshire County Council's ICT Services are a ‘not-for-profit’ organisation, providing access to a comprehensive range of IT support services and managed service products. As a Public Services Network (PSN) Certified Authority, our ICT Services are committed to providing reliable, sustainable, value for money and assured services to our customers.
Helping schools to achieve the most effective use and best value for money from their SIMS or ScholarPack MIS software.
NCC ICT Services have been providing MIS support to schools for almost 25 years. We offer professional, friendly and knowledgeable expertise and our highly responsive service desk provides assistance when you need it most.
We have excellent working relationships with our MIS partners, Capita SIMS and ScholarPack. Our SIMS Centre of Excellence and ScholarPack Approved Support Partner Accreditation provides schools with an unbiased and flexible choice for their chosen MIS.
Our Service provision includes:
What do our SIMS and ScholarPack customers say about us?
“Our school have always used the NCC SIMS Support and have found them to have the knowledge to rectify all the queries imposed on them by us. They are professional, courteous and very willing to resolve any problems that the school has”, Office Manager, Hawthorne Primary & Nursery School.
“The team are always informative, supportive and patient with any SIMS queries. They go above and beyond to solve issues which might involve in depth investigation and keep us up to date with progress. They are always there for those simple problems which enable us to finish a task quickly”, Business Manager, Wynndale Primary School.
“I have been working in a school for a year now, during my first year I had lots of support from the NCC ScholarPack support team and I couldn’t have completed the work without their support. The team are very friendly, knowledgeable and patient. The response times are very quick”, Office Manager, Walkeringham Primary School.
“Sue spent a considerable amount of time helping me to resolve a complex ScholarPack query. Nothing was too much trouble for her and she helped me to understand and learn as we went along – a brilliant service, thank you”, Business Manager, James Peacock Infant & Nursery School.
Please follow the links provided for further descriptions of the following elements of our Services:
ICT Services Contact
0115 977 2010 option 1
The Schools Service Desk is open from 08:00 - 17:00 Monday to Thursday and 08:00 - 16:30 on Friday.