Blue Badge scheme

The aim of the Blue Badge scheme is to help people with severe mobility problems caused by visible and non-visible ('hidden') disabilities to park close to their destination.

Decision-making process

Your details will come to us whether you apply online through GOV.UK or complete a paper application form. We will then consider your application and make a decision about whether you are eligible for a badge or not.

We will aim to process applications as quickly as possible, but please allow up to twelve weeks for processing. This includes re-applications.

If you are required to attend an eligibility assessment, we will make an appointment with one of our assessors.

If you are eligible, the badge will be sent to you by second class post once we have received all the correct documents, photograph and payment of £10 from you.

Telephone 0300 500 80 80 if your badge does not arrive within these times.

If you are not eligible

If you are not eligible for a badge, we will write to you explaining this. If you think the decision is wrong, you can ask for us to review it. To request a review, please write to us at the address below and include your reasons for a review and include any new information that you may think will be helpful and has not already been supplied.

The Blue Badge Team
PO Box 1889

You can also do this by email and send it to

You may be asked to have an eligibility assessment with one of our assessors as part of the review. If you have already had this assessment, you must provide new evidence about your application when you ask for the review.


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