Nottinghamshire Schools Portal

Governing Body Advice and Information Service

Governing Body Advice and Information Service

Governing Body Advice and Information Service

This stand alone service provides year round advice and guidance on all matters relating to the role of governing bodies by staff who have a wealth of experience in supporting school governors. The Governing Body Advice and Information Service supports the Governing Body Clerking Service. 

What we offer:

  • Termly briefing session for Head Teachers and Chairs of Governors
  • Mentoring support for new/existing chairs of governers
  • Briefings for school specific clerks on business and developments (at least six hours per year)
  • Termly briefings for maintained school/academy specific clerks
  • The Nottinghamshire Governor newsletter 6 times per year
  • Ad hoc briefing reports on new or changed legislation
  • Provision of advice, information and support to individual Governors, Head Teachers and Governing Body Clerks via telephone or email
  • Guidance on policy and practice when dealing with school complaints
  • Advice, information and support from experienced staff to individual governors, headteachers and governing body clerks via telephone or email 
  • Access to Nottinghamshire Governor Services’ suite of information and advice, available on the Schools Portal, including:
    • Committee agenda templates and minuting guidance
    • Suggested monitoring questions
    • Reconstitution toolkit including model eligibility criteria and code of conduct
    • Written guidance on staff and parent Governor elections (including standard letters and forms in electronic format)
    • Leadership and governance solutions toolkit
    • Governing body planning documentation (e.g. annual planner, decision planner and policy checklist) for Head Teachers and Chairs of Governors to support the management of the governing body’s workload.


"As Chair, Governor Services have supported me to deal with an extremely complex issue which needed to be resolved within our Governing Body. The advice, guidance and support I was given during this time enabled me to have all the information I required to be able to deal with the matter in line with procedures. My numerous queries were answered in a professional and timely manner which enabled me to bring the matter to a satisfactory conclusion. I would have no hesitation in recommending them” - Nicola Thomas, Chair of Governors, Ravenshead C/E Primary School.

Governing Body Clerking Service

The School Governance (Roles, Procedures and Allowances) (England) Regulations 2013, provision 6 (3) states that the governing body must appoint a clerk with a view to ensuring their efficient functioning and must have regard to advice from the clerk. Governor Services provide a professional clerking service delivered by clerks who have undertaken extensive training and are kept up to date on new legislation, policy matters relating to and supporting the work of Governing Bodies. Clerks are supported by an efficient, knowledgeable management and business support team.  

The Governing Body Advice and Information Service supports effective clerking and we would recommend the purchase of this service to complement the Clerking Service. 

What we offer

  • Access to the GovernorHub, online 'cloud' storage system to schools/academies who purchase the Governing Body Clerking Service for at least three meetings per year.* 
  • Maintenance and monitoring of governing body membership, attendance, terms of office, eligibility checks and provision of welcome pack for new governors
  • A focused agenda produced by the clerk in consultation with the chair of governors at least 15 days before the meeting
  • School specific meeting notices and papers sent electronically to governors within the legally required number of days prior to the meeting
  • Named clerk to provide interpretation, advice and guidance on school government regulations and procedures for at least three meetings per year
  • Clerk to undertake follow-up action or correspondence as instructed by the governing body
  • Accurate, high quality minutes sent to the chair of governors within 15 working days of the meeting
  • Correspondence handling and storage of documentation
  • Telephone and written advice before and after meetings as required
  • The flexibility to provide cover for additional meetings
  • Ad hoc clerking/minuting of full governing body and committee meetings is available. 

* Governor Services are also able to support the use of “Trust Governor” should governing bodies choose to utilise this system instead of GovernorHub.

“The support of an effective clerk is crucial to the smooth running of a governing body. We continue to be delighted with the outstanding support we receive from our clerk, who has a fantastic grasp of the current issues and ensures that we are compliant in all that we do. This excellent service provides the board with the confidence required to operate in this ever changing and challenging environment.”  Sue Dennis – Chair of Governors – All Saints Anglican/Methodist Primary School

Head Teacher Appointment Service

Governor Services and the Education Improvement Service provide a professional, cost effective head teacher recruitment service to governing bodies. Both teams have considerable experience in headteacher recruitment and can offer expert advice throughout the process. 

What we offer

  • Initial contact - telephone advice to the chair of governors regarding the governing body’s role in appointing a head teacher
  • Start-up meeting of full Governing Body – advice about the first stages of the recruitment process, from an experienced local authority officer
  • Selection panel meeting(s) - advice regarding the organisation and role of the selection panel including advertising, shortlisting and interview arrangements
  • Selection process - professional help from the local authority officer in the identification of a suitable shortlist of candidates, attendance at interviews, feedback to panel on performance of candidates and checks on identity, qualifications and right to work in the UK (legal requirement)
  • Follow up - feedback on performance to candidates, arranging DBS checks if necessary
  • Extensive administrative support including the sourcing of references. 

Note: We recognise and fully understand there are different models of governance. Our packages can be adapted to fit the needs of your governing body. Please contact us to discuss your requirements.

Governing Body Complaints and Governance Reviews Services

Complaints Management Support Service – Governor Services offer packages to support governors in responding to different stages of complaints including the initial investigation and the convening and clerking of the complaints panel.

  • Option 1 – Investigation Stage: support from an experienced complaints clerk including attending interviews, producing meeting notes, acting as key contact on behalf of the complaints governor and supporting them when producing their outcome correspondence
  • Option 2– Panel Hearing Stage: support from an experienced complaints clerk from the point when the complainant requests their complaint is heard by a governor panel including: acting as key contact for the complainant and chair of the panel, making arrangements for the panel hearing, collating and disseminating papers, attending the hearing, providing advice, producing minutes and the outcome letter
  • Option 3 – Panel Hearing meeting only: All arrangements for the hearing will have been made by the school.  The school will provide the appointed clerk with a pack of papers and the clerk will attend the meeting only to advise the panel and minute the proceedings.

“As a new Chair who had to pick up a complaints procedure in my first week in the role, the support advice and guidance provided was invaluable in allowing us to properly deal with the issue in line with all appropriate protocols and procedures. Further, the sensitivity and common sense which was bought to the proceedings allowed us to reach a resolution amicably accepted by all parties. We would definitely recommend the service.”  Mark Gay, Chair of Governors, Westdale Infant School.

External review of governance – Governor Services offer two levels of support for governing bodies who require an external review of governance arrangements.

  • External review support – Level One: Work with the Headteacher and Chair to distribute a review questionnaire and produce and present a detailed report evaluating a range of governing body information over a three term period and the questionnaire results.
  • External review support – Level Two: Work with the Headteacher and Chair to arrange and attend a governing body meeting, distribute and present a review questionnaire, meet with governors to gather additional information. Produce and present a detailed report evaluating a range of governing body information over a six term period, the questionnaire results and the school’s website compliance.

An action plan can be produced at an additional charge for either review process.

Website Compliance – An experienced member of the governor services team will review your school website for compliance and provide a report with recommendations.

All packages can be purchased individually and provide highly efficient, professionally trained staff to support your governing body.

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Governing Body Advice and Information Service Contact

Governing Body Advice, Information Service and Headteacher Appointment Service
Jane Mansell 

0115 804 0628 / 07860 597832

Senior Professional Practitioner 
Sarah Sayer
0115 977 3231 / 07824 354973

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