Working together to make things better
A group of people and carers with lived experience are helping to shape the way Adult Social Care and Health services are developed in a new approach being developed by Nottinghamshire County Council.
The group are looking at specific projects and offering their experience and knowledge to help make processes and services better. These projects include:
- how the Adult Social Care and Health department communicates with people and handles complaints.
- how we support people and family carers during the COVID pandemic
- quality of homecare
- direct payments
- making information about adult care financial services easier to understand.
The Council would like more people with experience of Adult Social Care and Health services to get involved in this new approach, which is also known as ‘co-production’. People will need to live in Nottinghamshire and attend and contribute to virtual meetings.
Councillor Tony Harper, Chair of Adult Social Care and Public Health Committee, said: “Involving people equally in decisions about their own or their family members’ lives will help shape different solutions for them but also help to embed a culture across social care of working in partnership with people at different levels of decision-making.
“We already have some people involved in the group, but we would really welcome more to come forward. So, if you have experience with our services, please get in touch and help shape our future plans.”
37-year-old Ed Lowe, who has cerebral palsy, is one of the people who is helping the Council. He said: “The main reason why I do so much volunteering for the County Council is to give other people who don’t have one a voice. I have also supported many councillors and council officers on a one-to-one basis with issues such as how they can work better from a service user’s point of view, what they need to do to improve and much more. We all need to look after one another, and that’s exactly what I’m doing.”
Find out how to get involved: nottscc.gov.uk/ascworkingtogether