New smartphone app to put council services ‘in the hands' of Nottinghamshire residents

30 January 2020

Nottinghamshire County Council has unveiled a free, easy to use app providing a new way of accessing a wide range of council services.

Two thirds of our residents told us they would be likely to download an app to access council services.

The MyNotts app - available to download from today -  will make it easier, quicker and more convenient for people to make the most of council services, wherever they are, using their smartphones.

Services accessible through the app include adult social care services, school places, registering a birth or death,  arranging  a wedding at a council venue, information on council libraries, recycling centres, applying to foster or adopt, reporting a safeguarding or highways issue.

The app will also provide information about what’s on across Nottinghamshire with links to the County’s visitor attractions such as the Sherwood Forest Country Park and Visitor Centre, Holme Pierrepont and Rufford Abbey.

The MyNotts  app will make it easier to report potholes, street lights and other highways issues in Nottinghamshire using the smartphone’s GPS facility to automatically identify the location and provide updates on progress direct to people’s smartphones.

Councillor Reg Adair, Deputy Leader of Nottinghamshire County Council said:

“MyNotts app is a further development in making it easier, quicker and more convenient for the public to access County Council services in Nottinghamshire.

“95 per cent of householders in the UK have access to a smartphone and two thirds of our residents told us they would be likely to download an app to access council services.

“We have involved local residents in developing and testing the app and intend to continue to improve and enhance the services available using ongoing feedback from the public.

“I would encourage residents to download the app for free on their smartphones and see for themselves how useful it can be.

“We hope this app will put council services quite literally in the hands of the public and enhance and complement the services already provided through the council’s website and customer service centre.”

The app is available to download by visiting the app store on Android or Apple devices.

 ENDS

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