Emergency payments for social care providers

01 May 2020

Older hands

The County Council are processing over 400 emergency payments for care homes and home care providers to support them during the coronavirus crisis.

Providers will need to demonstrate that they have faced additional costs due to coronavirus in order to receive an upfront payment of 5% of their commissioned packages for two weeks. Depending on the size of the provider, this could vary between £100 to £12,000.

In addition to this, they will receive payments to cover expenses for items such as personal protective equipment, agency cover or taxis for staff.

Melanie Brooks, Corporate Director for Adult Social Care and Public Health, said: “We ran a webinar session for providers so we could listen to their concerns and discuss the best approach to support them. The overwhelming feedback was that they needed support now with their running costs, so we have listened to this and are providing upfront payments to help them with their cash flow during this difficult period. As this is taxpayers’ money, we do need a system where we must ensure that providers are only being paid additional money where the costs are COVID-related.”

Patrick Atkinson, Owner of Church Farm Care, said: “It’s massively important to have a system where homes have to prove their expenditure is due to COVID-19. We’ve had to have the right equipment for our staff and our teams. There are some great providers and fantastic staff working in tough conditions. I think the County Council have been doing an excellent job supporting providers in these difficult times.”



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