Caring emergencies

Emergency card for carers 

What is an emergency card for carers? 

An emergency card for carers identifies you as a carer in the event of an emergency.

The card does not give any personal information, but provides a phone number anyone can call.

Staff answering the phone will take any action you have agreed with us like: 

  • contact family/friends to let them know there is an emergency 
  • visit the person you care for and arrange emergency help. 

Why do I need an emergency card? 

In the event of an emergency you will have: 

  • emergency cover 24 hours a day
  • peace of mind that in the event of an emergency the person you care for will be looked after.

Who can apply for a card? 

You can apply for an emergency card if you are: 

  • a carer
  • a cared for person living in Nottinghamshire (excluding Nottingham City) and over 18 years-old.

How do I apply for a card? 

Or call our Customer Service Centre on 0300 500 80 80.

They can guide you through the process, send you a card and can answer any questions you have. 

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