Resuming birth registration appointments frequently asked questions

Can I now book an appointment to register my baby’s birth?

Yes, we are now taking appointments for all unregistered births, regardless of the date of birth.

Where will my appointment be?

The following offices are currently open:

West Bridgford, Arnold, Mansfield, Newark, Retford and Worksop, but by appointment only. We hope to open more offices soon.

How do I make an appointment?

Please call the County Council’s Customer Service number on 0300 500 8080.

What arrangements are in place at each office to comply with social distancing?

  • As per the current Government guidelines there will be social distancing measures in place.
  • In order to reduce the contact time as much as possible, parents will be interviewed over the telephone and then requested to visit the office to sign the register and collect certificates.
  • When parents make an appointment, they will receive clear guidance for the office which they will visit.

Do I have to wear a face covering to my appointment?

Yes. As per the latest government guidelines, the wearing of face coverings will be mandatory while on our premises and therefore during your appointment.

Can I bring my baby/children with me?

We request that if possible, no children or babies are brought to the office. If the parents are married or in a civil partnership, only one parent will be required to register/attend.

What do I need to bring to my appointment?

Please bring a form of photo ID and your own BLACK ball point/ink pen to sign with.

If I feel poorly can I still attend my appointment?

If you are showing symptoms of coronavirus or have been with someone who has showed signs please self-isolate for two weeks and call us back to make a new appointment.

My baby was born in a city hospital, can I register them at a county registration office?

Babies born in Nottingham City Hospital or Queen's Medical Centre can be registered at Arnold, West Bridgford, Newark, Worksop or Retford offices.

When will the rest of your offices be open?

We are working on this and will open further offices as soon as they are safe and ready for the public to attend.

I don’t drive and I don’t want to use public transport to visit an office, can I postpone registering my baby’s birth?

Yes.  The Government has temporarily removed the rules about registering a baby’s birth within six-weeks of their birth.

Can I register my baby’s birth online?

No, registering a baby’s birth cannot be done online.

What about claiming child benefit or universal credit if I haven’t registered my baby?

You can make a claim for child benefit or universal credit prior to the birth being registered.

Can I register with my local GP without a birth certificate?


What about re-registration?

These will not be done until the current backlog of births has been cleared which may take several months.

What about other registration services?

For the latest information about weddings and civil partnerships please take a look at our weddings and civil ceremonies frequently asked questions.

Information on how to register a death can also be found on our website on the how to register a death page.

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