Nottinghamshire County Council logo The Information Shop
Thursday 20 November 2008

Focus mediation FAQs - Nottinhamshire County Council


Frequently Asked Questions:-

Q. Who Are You?

A.We are qualified Youth Workers and Mediators. We work for Nottinghamshire County Council - Children and Young Peoples Services

Q.Where are You?

A.We are based at the Information Shop for Young People, Mansfield Library, Mansfield, Notts. However we will travel to a place that is close to your home to see you.

Q.What do you do?

A.We mediate between young people and their parents/carers. That is to say we encourage people to listen to each other, without interruption. We can help people to see each others point of view.

Q  How long has your service been going?

A.  We have been youth workers for a long time now and we have been mediating for 4 years.

Q.  How much will your service charge me?

A.  Focus Family Mediation Service is completely Free to any family living in Nottinghamshire.

Q.  How long will an appointment be?

A.  An initial assessment (the first time we see you) will take about 30-40 minutes. After this regular appointments will last for 1 hour. We may see you weekly for a period of time.

Q.  What is an assessment?

A.  An Assessment is where we talk to clients individually to build up a picture of what the problems are.  We can then establish whether or not we can help you.

Q.  What happens to any personal information I might give you?

A.  Your personal information can only be accessed by your mediators. However all mediators must abide by Notts County Council Child Protection procedures.

Q.  Will you contact where I work/school?

A.  Not without your permission.

Q.  Will you contact other members of my family?

A.  Not without your permission.

Q.  Will you take the children away?

A.  Never, only Social Services have the power to remove children whom they believe may be at risk of harm.

Q.  What if my son/daughter  or Mum/Dad will not attend?

A.  Mediation is voluntary for all parties, we can answer any questions that each party may have to eliminate any anxieties stopping them from attending, but it will be their choice.



Contact a mediator
01623 657077
or mobile:
07921 400942
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