Renew a concessionary travel pass
When your older person's concessionary travel pass is due to expire, you will need to renew it.
Renew a bus pass
You need to be older than the state pension age to use this service. You cannot renew a disabled pass online.
If you have a disabled pass which needs renewing, you will need to re-apply. You will have to go through the same process you did when you originally applied.
You will need
- your unique renewal code. This is in the letter that was sent to you from us asking you to renew your pass
- the last 4 digits of your current pass number.
Alternative ways to do this
Contact the Customer Service Centre on telephone: 0300 500 80 80