Blue badge scheme

The blue badge scheme helps you park closer to your destination if you’re disabled.

Initial Enquiry Support Service

The Blue Badge Initial Enquiry Support Service can answer general queries. For example:

  • the use of the badge when travelling abroad
  • what the toll concessions are for badge holders
  • details of how to use the badge and where to report misuse.

 Contact them

  • telephone: 0844 4630213 (Monday to Friday 8am to 6pm. Answerphone out of these hours)
  • email:
  • post: Blue Badge Unit, Northgate Information Solutions, Wellington House, Wynyard Park, Billington TS22 5TB.

The service does not deal with applications or appeals.

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