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Nottinghamshire County Council - Proud of our past, ambitious for our future

So what do people contact the Council about?

31 October 2012
CSC number change

From a lady requesting an audience with The Queen to someone asking if it's ok to exercise their Kestrel at a local tip, Nottinghamshire County Council receives some unusual queries amongst the 630,000 calls it deals with every year!

To coincide with the launch of our new number - 0300 500 80 80 - on 5 November, here are some of the strangest requests we've received since our Customer Servce Centre was launched in 2008:

  1. Caller: "It is ok to walk my donkey on a public footpath?"
  2. Caller: "I lost my trainers on the way home from the pub last night. Has anyone handed them in?"
  3. Caller: "I'd like you to ask the archery club who use the field near us to practice to move their targets. The targets are next to the public footpath which means they are firing arrows at me when I walk past!"
  4. Prior to this Summer's visit by HM The Queen to Nottingham, caller: "I'd like to book an appointment to meet the Queen while sh is here please."
  5. Caller: "Can I exercise my Kestrel at Mansfield tip please?"
  6. Caller: "Can you tell me where the Studio Hairdressers in Bingham have moved to please? It's cheap for pensioners and they do your feet as well!"
  7. Caller: "Can I put a tent on the verge for guests to stay in?"
  8. Caller: "Do I need to take a puncture repair kit with me on the Great Notts Bike Ride and how much do they cost?"
  9. Caller: "I have tripped in a pothole, broken my arm and cannot get into the budgie cage. Can you help?"
  10. Caller: "How can I dispose of a metal longbow and arrows? Are they accepted at the tip?" The longbow and arrows ended up on display at the Sherwood Forest Visitors Centre!

Of course the overwhelming majority of calls we receive are about the 500 or so important public services we offer including meals on wheels, adoptions and fostering, booking a Register office for a wedding, applying for parking permits or arranging care for older people.

The change to 0300 500 80 80 means that wherever you live in Nottinghamshire, you'll pay a local call rate when you get in touch with the Council.

Calls to 0300 numbers are included in all-inclusive minutes and discount schemes offered by telecoms and mobile phone providers, meaning that some calls are even free of charge.

For Customer Servce Centre opening times and all the ways to contact us see our Customer Services page.

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