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Nottinghamshire County Council - Proud of our past, ambitious for our future
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Change of number for district residents to report road problems

02 April 2012
Pothole on a road

From Monday 2 April, residents in Mansfield, Ashfield and Broxtowe joined the rest of Nottinghamshire in being able to call just one number - 08449 80 80 80 - to report road problems.

Previously, Mansfield, Ashfield and Broxtowe residents contacted their district council about problems with the roads in their area. However, the County Council has now taken highways services from those districts under its wing, providing a more coherent, joined-up service for the entire county.

Highways staff who previously worked for the districts affected have transferred across to the County Council. The teams are now based at the new £8.6m depot in Bilsthorpe along with Broxtowe Borough Council’s Kimberley depot and Ashfield District Council’s Station Road depot.

The transfer of highway services back to the county has been based on efficiency and this of course was paramount when looking at locations.

Applications for licences

The changeover means that residents and businesses across the county, including those in Mansfield, Ashfield and Broxtowe, will also use the same number – 08449 80 80 80 – for things such as:

Dropped kerbs

Additionally, members of the public no longer have to pay the County Council to install a dropped kerb for access outside their home. Instead, they can now employ their own contractor at competitive market prices, via a simple licence system.

The cost of the licence is £50 per application. Customers can still obtain a quote from the County Council to do the work if they wish but the move is expected to provide around £500,000 of work for local contractors.

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