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Nottinghamshire County Council - Proud of our past, ambitious for our future
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Nottinghamshire Annual Residents Satisfaction Survey

Overview/aims/objectives
An annual Council satisfaction survey will act as a strategic evaluation tool to enable the Council to effectively measure a number of key Council strategies, and inform improvements to information provision and customer service. In addition to measuring performance around resident satisfaction, council strategies, information provision, achievement of Strategic Plan commitments, and health and wellbeing, the data provided by the Council’s annual resident satisfaction survey will be used to benchmark against other authorities.
Is the consultation taking place online?
No
Start date 01 October 2012
End date 26 October 2012
ThemeLiving and Working
Partners/stakeholders
NHS Nottinghamshire, NHS Bassetlaw, Ashfield District Council, Broxtowe Borough Council
Status
Completed
Organisation and contact details
Organisation
Nottinghamshire County Council
Department
Policy, Planning and Corporate Services
Conducted by
Enventure Consultancy Ltd supported by internal staff
Contact name
Angela Smeeton
Telephone
0115 9772937
Email
angela.smeeton@nottscc.gov.uk
Methodology and target audience
Method of consultation
Face-to-face in-street survey in all seven districts of the county. Surveys to take place between 1 and 26 October 2012.
Target communities/groups
Residents across the county. A total of 150 residents in each of the seven districts of Nottinghamshire.
Area(s) covered
Countywide
Numbers consulted
1,050 Nottinghamshire residents
Other languages
Consultations are available in other languages on request.
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