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Nottinghamshire County Council - Proud of our past, ambitious for our future
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Public Library User Survey for over 16s

Overview/aims/objectives
To determine what users think of the library, its opening hours and the service they received, as well as what they have come to the library for and what they came away with.
To Benchmark library performance, including customer satisfaction, with libraries authorities across England and Wales.
Is the consultation taking place online?
No
Start date 01 October 2012
End date 28 October 2012
ThemeEnjoying and Visiting
Status
Completed
Organisation and contact details
Organisation
Nottinghamshire County Council
Department
Children, Families and Cultural Services
Conducted by
Internal staff
Contact name
Peter Cribb
Telephone
0115 9829027
Email
peter.cribb@nottscc.gov.uk
Methodology and target audience
Method of consultation
Written(CIPFA methodology requires Census survey of all customers who enter library during survey week).
Target communities/groups
Library users
Area(s) covered
County wide (20 participating libraries)
Numbers consulted
5,000
Other languages
Consultations are available in other languages on request.
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