HMRC telephone scam warning
Nottinghamshire residents are being warned about an automated telephone scam claiming to be from HM Revenue and Customs (HMRC) which suggests they will be filing a lawsuit if they are not paid immediately.
The County Council’s Trading Standards team has received a number of complaints about the scam, which requires the caller to ‘press one to speak to a caseworker in order to make an immediate payment’.
HMRC has confirmed that this is a scam along with any telephone calls offering a tax refund if the caller provides bank or credit card information.
The calls have been made using a variety of phone numbers and HMRC is keen to hear from anyone who has experienced such calls by emailing firstname.lastname@example.org
Councillor Gordon Wheeler, Vice-Chairman of the Council’s Communities and Place Committee, said: “There are currently a wide range of scams purporting to be from the HMRC involving payments and refunds, which can also be in the form of an email or a direct message via social media.
“These telephone calls in particular put people on the spot and require them to make a quick decision, so we are urging people to ignore all such calls.”
A 65-year-old Nottinghamshire woman who received a message claiming to be from the HMRC said: “Having just retired it was alarming and upsetting to receive an answerphone message informing me that HMRC had a warrant out for me for my arrest.
“I had to press one on my phone to speak to a caseworker and thankfully this was followed by a dead tone. I’ve contacted the HMRC and they told me they only ever contact people by letter, never by email or phone call.
“I have been a very risk adverse person over the years so I felt very stupid afterwards.”
For more information on HMRC scams visit www.gov.uk/government/publications/phishing-and-bogus-emails-hm-revenue-and-customs-examples
Victims of a scam who suffered a financial loss should report their experience to Action Fraud on 0300 123 2040 or via their website at www.actionfraud.police.uk/report_phishing