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Nottinghamshire County Council - Proud of our past, ambitious for our future

Staff Zone

News for staff

Customer Service Week tips: building rapport with your customerHow do you handle put customers at ease and make them feel extra special?11 October 2013
Improving customer service: handling informal complaintsFollow a few key steps to ensure customer concerns, grumbles, comments and improvement ideas are handled swiftly and effectively. 10 October 2013
Obesity and weight management services consultationColleagues with a professional or personal stake in health and wellbeing may want to respond to the current Public Health consultation on how obesity and weight management services are run in Nottinghamshire. 10 October 2013
Customer Service Week tips: responding to e-mailsHow do you make sure your e-mails hit the spot for your customers?09 October 2013
Royal Navy Reservists open day: Tuesday 15 OctoberFind out more about working as a Royal Navy Reservist.08 October 2013
Customer Service Week tips: handling phone callsHow do you handle telephone calls and put customers at ease?08 October 2013
Health and safety guidance revisionManagement of Contracted Works and Services health and safety guidance update.08 October 2013
Customer Service team win national awardThe Customer Service Centre team have won a prestigious national award in recognition of delivering exceptional service.07 October 2013
Potential for noise during construction works at County HallWork to install electrics and ICT cabling will start on Floor 3 of the County Hall H Block as part of the Ways of Working programme.07 October 2013
Take steps to back-up your treasured photographsDon't use Council servers for storage04 October 2013

Big issues

Visit Big issues to find out the latest on:

  • Jobs and redundancies
  • The Improvement Programme including BMS, service reviews, ways of working and organisational redesign
  • Job evaluation
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