The countdown is on for the number change for the Customer Service Centre on Monday 5 November 2012.
The new number will be 0300 500 80 80.
Make sure you and your team are ready for the number change by:
- discussing with colleagues at your team meeting
- altering your electronic templates
- using up existing stocks of stationery and letterheads
- making sure any new documents include the 0300 number
- reprogramming your mobile phone with the new number
- reminding colleagues, friends and family about the switch
- remembering to update online documents on the Council’s website.
The existing 0844 phone number will remain operational to ensure a seamless service for callers.