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Trading Standards latest news

£100 of Shopping Vouchers up for Grabs!

User AvatarPosted by Tessa Coates at 04/07/2014 13:38:37

Loan sharks are people who lend money without the necessary permissions. This is a criminal offence. They frequently charge high rates of interest and can harass, intimidate and beat up their victims to ensure re-payments. The Stop Loan Sharks project is run by Trading Standards and has been working across England for a number of years, raising awareness of the perils of using loan sharks, prosecuting them and supporting their victims.

The Stop Loan Sharks project has launched an online quiz, to give one lucky person the chance to win £100 of shopping vouchers. Two runners up will each receive a goody bag. It will take no longer than 10 minutes to complete. Complete the survey here to have a chance of winning the prize. Good luck!

New Regulations Applicable to All Businesses

Posted by Tessa Coates at 04/07/2014 13:21:11

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 replace the current Consumer Protection (Distance Selling) Regulations 2000 and the Cancellation of Contracts made in a Consumer's Home or Place of Work etc Regulations 2008 for all contracts made from 13 June 2014. Although there are many similarities there are also important differences in the new Regulations, which will apply both to contracts made on and away from business premises, and introduce new rules for businesses providing digital content. These Regulations will affect most businesses that contract with consumers, irrespective of where and how the contract is entered into.

Guidance on the Regulations  is available on the Trading Standards website -

If you sell goods or services at a distance, i.e. on the internet - see the guidance here.

If you sell goods or services from your business premises i.e. a shop - see the guidance here.

If you sell goods or services away from your business premises - i.e. in customer's homes - see the guidance here.

Businesses can contact us on 01623 452005 for further advice. Please note that business advice may be chargeable.


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