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Trading Standards latest news

Phone Regulator Allays Fears Over Christmas Postal Scam Chain Mail

User AvatarPosted by Tessa Coates at 26/11/2014 11:15:51

Phone Pay Plus, the organisation that regulates premium rate phone numbers, has published information about a postal scam that was shut down in 2005, but warnings of it are still doing the rounds of social media.

This relates to a premium rate “090” telephone number that consumers were told to ring in order to find out how to retrieve a parcel.

The number has been shut down for a number of years, but chain emails still sometimes circulate on the internet warning about it.  Phone Pay Plus are keen to reassure the public that this number is not in service and not a cause for concern.

The blog, giving more information about the chain mail warning can be found on the Phone Pay Plus website.

If you have any concerns about phone calls or letters that you receive that you think may be scams, please contact the Citizens Advice Consumer Helpline on 03454 04 05 06.

Beware of buying health products from cold call companies

Posted by Tessa Coates at 13/11/2014 10:21:01

Reports have been received from Nottinghamshire residents being cold called by companies selling multivitamins as part of “Nottinghamshire Health Month.’

Trading Standards are not aware of Nottinghamshire Health Month and would advise people not to purchase health products following cold calls.  We would also advise that for many contracts made over the phone or in or in your home, you may have a right to cancel within a period of time and the trader should provide you with details of your rights and how to cancel.  If you have purchased goods in this way and are unsure as to your rights, please call Citizens Advice Consumer Service on 03454 04 05 06 for further advice.

Good Neighbours Stop Rogue Traders

Posted by Sharon May at 05/11/2014 16:43:11

The theme for this year's National Consumer Week is "Good Neighbours Stop Rogue Traders".  Further information about the campaign can be found here.

A poster for display on community notice boards can be downloaded here.


Finally, recent plans by the Government to ban "legal highs" have been backed by Nottinghamshire County Council.  For further information click here.


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