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Nottinghamshire County Council - Proud of our past, ambitious for our future

Buy with Confidence

Consumers: search for a trusted trader

Visit www.buywithconfidence.gov.uk, type in your postcode and search for the type of trader you want to find.

Customer survey:

If you have used the Buy with Confidence scheme, we would like to know about your experience.

Complete our online survey to let us know your thoughts.

Traders: join the scheme

If you are a trustworthy trader and would like to find out how to join the scheme, please contact us.

Buy with Confidence logo

Buy with Confidence is an approved trader list which includes builders, plumbers, gardeners and a whole host of other businesses.

All the companies have been vetted by trading standards officers to ensure they are solvent, adequately insured and don't have a history of ripping people off.

Previous customers are also contacted to make sure they were satisfied with the work that was carried out.

The Buy With Confidence scheme is free to use. Visit www.buywithconfidence.gov.uk and simply type in your postcode and the type of trader you want and it will give you a list.

Alternatively, you can phone Citizens Advice Consumer Service on tel: 08454 04 05 06 for your nearest traders.

If you are a satisfied customer, why not tell your trader about Buy With Confidence?

The approved trader scheme is run by trading standards officers at Nottinghamshire County and Nottingham City Councils.

Information for Traders

The Cancellation of Contracts made in a Consumer’s Home or Place of Work etc. Regulations 2008

The law mentioned above means that you have to give consumers a written cancellation notice giving them seven days to cancel any contract which is agreed during a visit to the consumer's home or place of work.

We have produced a podcast explaining the importance of issusing cancellation rights. View the podcast.

We have also produced a 'Notice of the Right to Cancel' for you to use, along with some instructions on how to use it:

Download the Notice of the Right to Cancel form and instructions [WORD 31KB] 

Information for Member Businesses

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