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Nottinghamshire County Council - Proud of our past, ambitious for our future
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Buy with Confidence

Consumers: search for a trusted trader

Visit www.buywithconfidence.gov.uk, type in your postcode and search for the type of trader you want to find.

Customer survey:

If you have used the Buy with Confidence scheme, we would like to know about your experience.

Complete our online survey to let us know your thoughts.

Traders: join the scheme

If you are a trustworthy trader and would like to find out how to join the scheme, please contact us.

Buy with Confidence logo

Buy with Confidence is an approved trader list which includes builders, plumbers, gardeners and a whole host of other businesses.

All the companies have been vetted by trading standards officers to ensure they are solvent, adequately insured and don't have a history of ripping people off.

Previous customers are also contacted to make sure they were satisfied with the work that was carried out.

The Buy With Confidence scheme is free to use. Visit www.buywithconfidence.gov.uk and simply type in your postcode and the type of trader you want and it will give you a list.

Alternatively, you can phone Citizens Advice Consumer Service on tel: 03454 04 05 06 for your nearest traders.

If you are a satisfied customer, why not tell your trader about Buy With Confidence?

The approved trader scheme is run by trading standards officers at Nottinghamshire County and Nottingham City Councils.

Information for Traders

New Legislation 

New regulations have come into force which will affect almost all contracts entered into by consumers purchasing goods and services. The regulations apply to contracts made on or after 13 June 2014. These regulations mean businesses may well need to make some significant changes to their paperwork and the way they deal with customers. Guidance on the Regulations is available on our website:

We have also produced a 'Notice of the Right to Cancel' for you to use, along with some instructions on how to use it:

Download the Notice of the Right to Cancel form [WORD]

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