Translation and Interpretation

Do you need to communicate with someone who does not speak, read or write in English? If you are currently using a parent, teacher or someone in the community as an interpreter, you could be taking a risk.

With our service you can rest assured there will be no problems with accuracy of the translation, security or legal obligations. We have over 20 years' experience of booking high quality translators and interpreters at affordable rates. All our translators and interpreters are reliable, dedicated and CRB checked. They abide by the Data Protection Act and provide a confidential service, so you can trust them with personal data and sensitive information.

Many of the experienced people we book already translate and interpret for Nottinghamshire County Council social care, the Probation Service and several county schools. Compared to private companies, they provide excellent customer service as well as a competitive rate.

Do you need a document translating into a different language (e.g. a school prospectus, case meeting or policy)? Could you use an interpreter for a phone conversation or a meeting with someone? If so, contact us today to discuss your requirements whether you have an ad hoc or regular need.

What we offer:

Proven track record - over 20 years’ experience in recruiting and booking translators and interpreters for multiple clients
An extensive database of over 150 highly qualified professional translators and interpreters
Over 40 established and emerging languages are covered
A face to face interpreting service, suitable for any type of meeting
High quality translation, suitable for any form of written text
Professional – experienced, helpful and reliable interpreters who turn up on time and stay until the job is done
High quality – our translators and interpreters have good interpersonal skills and are highly educated in both English and their own language
Low cost – people are often surprised at how affordable our service is. Our price includes FREE help and advice on cultural and linguistic issues
There is no deadline for booking our service as this can be done at any point during the school or calendar year.

Costs:

Package	Duration	Cost
Translation	Text up to 100 words	From £36
Interpreting	1 hr (min)	From £36

How to buy

For initial enquiries call 0300 500 80 80.

For bespoke packages, longer term contracts or in-depth enquiries, contact the service directly:

Ghulam Mustafa
tel: 0115 9773877
email: translation@nottscc.gov.uk

Benefits to your school

Easy – book through one phone call, click or email and we sort the logistics for you
Meet your equality and diversity obligations – whether cultural, linguistic or disability related
Confidential and secure – all interpreters and translators work within the Data Protection Act, can be trusted with sensitive information and are CRB checked. They also carry ID cards
Caring – unlike private companies who are profit orientated, our translators and interpreters go the extra mile. They are sensitive and caring, plus impartial and unbiased in their duties
Local – county based translators and interpreters with good local knowledge, including the location of schools
Reliable – the translators and interpreters we book are fully trained, qualified to a minimum standard of A level in their languages (many are qualified to MA level) and quality assured - so there’s no need to worry about accuracy
Flexible – whether you have an ad-hoc or a regular need, we can accommodate you – even if only for 1 hour’s work
Bespoke – no matter what language you require or what your needs are, we will find a suitable translator or interpreter

Our pledge

Our normal office hours are 8am to 5.30pm.
Phone advice is available. Requests will be responded to within 48 hours, with urgent same or next day requests accommodated where possible. We are committed to providing excellent customer service. We work in a reciprocal partnership with Nottingham City Council, so we guarantee to be able to meet your needs.